COVID-19 Public Information

Community-focused News and Resources

Following guidance from the Government of Alberta, Lac Ste. Anne County has made some changes to service provision and meeting attendance protocols as described below. Please consult the Government of Alberta Website for detailed information on the Province’s evolving COVID-19 public health actions.

County Facilities Closed to Walk-in Traffic

The County has transitioned to a hybrid model of service provision; meaning that all County offices are now closed to walk-in traffic other than pre-scheduled appointments with a staff member. Additionally, in-person attendance at County Council and Municipal Planning Commission meetings is not permitted unless an approved appointment with Council has been made.

Reception staff will watch for visitors to the County Administration Office during regular business hours. The entrance will be locked, but visitors with scheduled appointments will be allowed inside. An exception will also be made for unscheduled visitors with bill payments to make. If your presence is not noticed, please call County reception via the phone number posted at the front entrance.

Staff Availability

All departments will ensure that staff are available at the County Administration Office during regular County business hours of Monday to Friday from 8:30 am to 4:30 pm. To ensure business continuity while remaining mindful of the health and safety of staff and visitors, staff will rotate in and out of the County Administration office — working remotely where feasible. 

If you wish to meet with a with a specific County representative, please call the County Administration Office in advance at 780.785.3411 (toll-free 1.866.880.5722) to ensure that a time is available, and that the representative you require is on-site.

Please be advised that the County Administration Office has limited capacity and does not require proof of vaccination. However, health and safety protocols are in full effect for all persons entering any County facility. The County thanks visitors in advance for adhering to these protocols.

Remote Meeting Attendance

To ensure the safety of Council, staff and citizens at this time, County Council and Municipal Planning Commission meetings will take place remotely until further notice. In-person meeting attendance will not be permitted unless an approved appointment has been made in advance with Council.

Councillors and administrative staff will attend key meetings in Council Chambers, which will be made available for viewing Zoom; a free videoconferencing platform. Links, instructions and protocols will be made available via the County website at prior to each meeting. Meeting agendas and minutes will be posted to the County website upon completion and approval per standard procedure.

Continuity of Service

At this time, County reception remains available via telephone, and all essential services such as road maintenance, water refill stations and transfer station access continue to be provided. County Enforcement Officers remain on duty and patrolling the communities.

All County services will still be delivered as normal at this time, other than direct contact with County Staff. Service will continue through phone calls, email, facsimile, regular mail and via our drop box at the County office.

If you have any business with the County, please visit the County website at to find the forms and resources you require.

Fire Permits continue to be required; however, Fire Guardians will not be attending individual properties. We ask that any requests be phoned into the County Fire Services department at 780.785.3411 (toll-free 1.866.880.5722).

Book Your Shot

Book your shot at a participating pharmacy, through the AHS online booking tool or call Health Link 811. Every Albertan who can get vaccinated, should get vaccinated.

Important Phone Numbers

COVID-19: Stay Current on Most Recent Developments

Scroll down to find critical information, answers to common questions, and links to different resources.
Updates from Dr. Deena Hinshaw, Chief Medical Officer of Alberta

Dr. Deena Hinshaw, Alberta’s Chief Medical Officer of Health, provides daily updates on COVID-19 and the ongoing work to protect public health of Albertans.

Stronger public health measures

Mandatory, province-wide restrictions are in effect to protect the health system and slow the spread of COVID-19. Protecting Alberta’s healthcare capacity ensures that Albertans get the care they need when they need it.

COVID-19 regional active cases
COVID-19 Alberta statistics
Outbreak update from Government of Canada
Global situation dashboard from World Health Organization

Submit a complaint online; Help Save Lives

You can submit a complaint online to Alberta Health Services public health inspectors if you are concerned that an establishment or person is not following public health orders. Public health inspectors will investigate the complaint.

Submit a complaint online; Help Save Lives

COVID-19 Public Health Restrictions

Public health measures will be lifted in 3 stages as the Omicron wave subsides and pressure on the healthcare system eases. Albertans can help make that possible by getting every vaccine dose they are eligible for. Alberta entered Step 2 on March 1; next steps will depend on hospitalization rates continuing to trend downward.
Easing measures: Steps 1-3

Step one: Effective February 9
The following changes took effect February 9, 2022, unless otherwise stated.

  • Restrictions Exemption Program removed, along with most associated restrictions
  • Capacity limits extended to all large facilities and entertainment venues (500+), but food and beverage consumption now allowed in seats
  • Physical distancing of 2 metres between households encouraged, operators to facilitate distancing between patrons where possible
  • Mandatory masking requirements removed for:
    • Children under 13 in all settings as of February 14
    • Students of any age attending K-12 schools and participating in school activities as of February 14

Step two: Effective March 1
The following changes took effect March 1, 2022, unless otherwise stated.

  • Any remaining school requirements removed (for example: Kindergarten to grade 6 cohorting)
  • Youth screening activities for entertainment and sport activities removed
  • Capacity on all large venues and entertainment venues lifted
  • Restrictions lifted on interactive activities, table limits, liquor sales and closing times for bars, restaurants and other food serving businesses
  • Indoor and outdoor social gathering limits lifted, including for all wedding and funeral events
  • Mandatory work-from-home requirements lifted
  • Provincial mask mandate lifted except:
    • On municipal and intra-provincial public transit for Albertans 13 and older
    • At AHS-operated and contracted facilities, and all continuing care settings

Step three: To be determined
The timeline for Alberta entering Step 3 is to be determined and will depend on hospitalization rates continuing to trend downward.

  • COVID-specific continuing care measures removed
  • Mandatory isolation removed (becomes a recommendation only)

Online Self-assessment

Use this self-assessment tool to help determine whether you need to be tested for COVID-19. You can complete this assessment for yourself or on behalf of someone else if they're not able.

Mental Health and Wellness Resource Hub

COVID-19 has drastically changed the way we live, work, and connect with each other in a very short period of time. As a world, we are experiencing a collective crisis, the likes of which most of us have never encountered. Right now it is normal to be experiencing a whole host of emotions, including anxiety, anger, sadness, and uncertainty.
Taking Charge of What You Can: A COVID-19 Toolkit

The pandemic has drastically changed the way we live, work, and connect with each other in a very short period of time. Right now it is normal to be experiencing a whole host of emotions, including anxiety, anger, sadness, and uncertainty. Our minds and our bodies are closely connected, so it is also likely that you are losing sleep and experiencing other physical symptoms, such as muscle tension, aches and pains, headaches, and low energy.

How will this toolkit help? We all need to find a sense of control right now. This toolkit is designed to help you focus on the parts of your life that you can take charge of and stop spending energy on the things you cannot control.

Taking Charge of What You Can: A COVID-19 Toolkit

COVID-19 Financial Relief for Albertans

The provincial and federal governments are taking immediate and significant action to help Albertans facing financial hardship as a result of the COVID-19 outbreak.
Service Canada is ready to help

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. They are committed to improving services for Canadians by working with partners to provide access to the full range of government services and benefits that Canadians want and need through the Internet, by telephone, in person or by mail.

COVID-19 Financial Relief Programs for Businesses

In the face of an uncertain economic situation and tightening credit conditions, the provincial and federal governments are taking action to help affected businesses.
Connect 1:1 with a Business Strategist

As a small business owner, you may be facing immediate challenges in light of the actions taken by our government to further prevent the spread of COVID-19 as we continue to move forward with our relaunch strategy in Alberta. Business Link has gathered current information and resources available to you as you work through the implications this has on you and your business.

Business Link will continue to update this page with new information and additional resources as they become available.

Learn about the resources available for businesses affected by COVID-19

Business Link is supported by the Government of Canada and the Alberta Government.

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